Privacy Policy

Effective Date: 10/01/2024

At Silk Flower Emporium Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.silkfloweremporium.com (or any other URL we may use in the future). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in any other way. The types of information we may collect include:

• Personal Information: Name, email address, mailing address, phone number, payment information (credit card details, billing address), and any other information you provide.
• Non-Personal Information: Browser type, IP address, operating system, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders.
• Communicate with you about your order and respond to your inquiries.
• Improve our website and customer service.
• Send you promotional materials, newsletters, or other information if you have opted to receive them.
• Monitor usage of our website to enhance user experience.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

5. Security of Your Information

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information.
• Request correction of any inaccurate personal information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Silk Flower Emporium Inc.

6908 Harwin Drive,

Houston TX 77036

713-785-9293

silkfloweremporium@gmail.com