Shipping & Payment Info

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Shipping and Payment Information

Effective Date: 10/01/2024

Welcome to the Silk Flower Emporium Inc. Shipping and Payment Information page. Here, you will find all the details regarding our shipping policies and accepted payment methods.

Shipping Information

1. Shipping Methods

We offer a variety of shipping options to ensure your order arrives in a timely manner. The available shipping methods include:

  • Standard Shipping: Typically takes 5-7 business days for delivery.
  • Expedited Shipping: Typically takes 2-3 business days for delivery.
  • Overnight Shipping: Next-day delivery for orders placed before 2 PM EST.

Shipping costs vary based on the selected shipping method, order weight, and destination.

2. Order Processing Time

All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the following business day.

3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order on our website or through the carrier's website using the provided tracking number.

4. Shipping Restrictions

Currently, we only ship within the United States. Contact us for special situations. Unfortunately, we do not ship to P.O. Boxes or military addresses (APO/FPO).

5. Delivery Issues

If your order has not arrived within the expected delivery time, please contact us at silkfloweremporium@gmail.com. We will work with you to resolve any issues.

Payment Information

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can choose to pay via your PayPal account.

2. Payment Processing

All payments are processed securely through our payment processing partner. Your payment information is encrypted and protected. We do not store your credit card information on our servers.

3. Order Confirmation

After your order is successfully placed, you will receive an order confirmation email. This email will include details about your order, shipping address, and estimated delivery date.

4. Sales Tax

Sales tax will be applied to orders shipped to [Insert States/Countries], in accordance with local laws. The tax amount will be calculated at checkout.

5. Promotions and Discounts

If you have a discount code, you can enter it during the checkout process to receive your discount. Please note that discounts cannot be applied after an order has been placed.

Contact Us

If you have any questions regarding shipping and payment, please feel free to contact us:

Silk Flower Emporium Inc.

6908 Harwin Drive,

Houston TX 77036

713-785-9293

Thank you for choosing Silk Flower Emporium Inc. for your decorative needs!

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